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Hi All, Long time no post.I'm in London, helping my brother back in Oz getting his shiny new plotter working on his eMac. No luck so far.here's the setup: - eMac G4 1.2GHz - Mac OS X 10.4.x - Refine MH721 plotter (USB+serial+parallel ports), using USB A-B cable - SignCut X2 software So he installed a driver that came with the cutter, and has downloaded a demo of SignCut X2 for Mac. He has followed SignCut's instructions for choosing Manufacturer=USCutter and Cutter=Refine MH721. However, the last drop-down box - 'Device' - should list something like 'dev/cu/MH721'.but all it lists is 'Write To File' and 'TCP/IP'.
Following SignCut's instructions again he tried downloading and installing a USB driver from here.but in SignCut he still doesn't get the option under 'Device' to select his cutter. We can't even confirm either installer actually put the USB driver in the right place, because we don't know where to look or what file to look for. FYI we have both been doing much Googling before breaking down and asking for help. I don't want to have to tell him to set up an old cheap Windows machine to run a brand new plotter!
I'm hoping someone else here has been down this road and solved it.any help appreciated. Symean, I'm no help either but for the last week have been experiencing exactly the same issues, so its pleasing to know that I am not the only one in the world.
The only extra thing I tried yesterday was to purchase a usb to serial (RS-232) converter to try and convert a USB port. The install disk, supposedly compatible for MAC osx, won't download onto the system so this does not appear to be a solution either. Unless there is something I am doing wrong. Have connected clunky old windows machine to the plotter and it will run but then I would need to purchase more signcut software for windows.
So frustrating. If I find a solution I'll let you know but will also await solutions from the rest of the world. Has downloaded a demo of SignCut X2 for Mac. He has followed SignCut's instructions for choosing Manufacturer=USCutter and Cutter=Refine MH721. However, the last drop-down box - 'Device' - should list something like 'dev/cu/MH721'.but all it lists is 'Write To File' and 'TCP/IP'.
Is the demo version of the software crippled in any way? Sometimes they do like to disable that 1 key feature like save or print but the rest is fully functional. Every signwriter i know used a windoze shitbox to run the plotter from though even when they work on a mac. The demo isn't crippled in any way except that you can't output a cut more than 10cm square I think, and it's also only for 7 days.nether should be causing the issues. The problem seems to lie with the system not making available the USB driver that has been installed (or the Virtual Com Port driver), or that Signcut isn't 'reading' that it's there, hence no option under 'Device' to select the cutter. My brother ended up buying an el-cheapo second hand Windows machine to run it, he had to get it running ASAP. Pity.he has been using an eMac for games, video chats to me in London and for his kids to say hi to grandma, his business accounts, internet, email.everything up until now.
I told him to never, EVER use the Windows box for connecting to the internet, and to never install anything else on it apart from the cutter software.unless he wants it to go all pear-shaped:P.
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Refine MH-721 Vinyl Cutter Setup instructions SignTools Settings After installing CorelDRAW the next step is to install SignTools. Follow the instructions on 4 and 5 of the SignTools 4 User Guide. Once you have installed SignTools, open Corel Draw and click on the Application Launcher (see picture below) and choose SignTools 4. Next click on the 'Cut' button and then the 'Setup' button. Select your vinyl cutter/plotter model from the 'Device' drop down box and select your port. If you are using a Serial (Com) port click on the Settings button and set the following settings:- Bits per second: 9600 Data bits: 8 Parity: None Stop bits: 1 Flow Control: Hardware Please check your plotter's manual and/or the Com settings on the plotter's control panel and ensure that they match the settings in SignTools. Serial Plotter Cable Please ensure that your Serial (Com) cable is a RS 232-C cable.
SignTools will not communicate with your plotter with a different cable. If you are unsure if your cable is a RS 232-C cable, contact your plotter distributor. USB Connection If you are connecting your cutter via a USB connection you must install the USB driver that came with your cutter first. This will create a an extra Com or USB port that you can select in the SignTools 'Device Setup' dialog box. CorelDraw Settings In CorelDraw's Layout menu select Page Setup. A dialog box will appear. Set Width to 3200mm (126 inches) and Height 25mm (1 inch) less than the maximum vinyl size accepted by your vinyl cutter.
For example if your vinyl cutter accepts a maximum vinyl roll of 610mm ( 24 inch ) set your Height to 585mm (23.03 inches). Ensure that you are using a Landscape page. To set this as a default page in CorelDRAW click on the Tools menu and choose Options. Click on the word Document on the left hand side and ensure all of the options are ticked and click on the OK button. To cut any object in CorelDraw, simply place on the page in the bottom left corner.
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If you wish to cut in a portrait fashion simply rotate your graphics. Additional note SignTools 4 cuts from the bottom left of the page either manually place object(s) in the bottom left of the CorelDRAW page or use the 'Vinyl Saver' tool with the sliding bar all the way to the left.
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Further support If you have followed these instructions and are still having problems setting up your vinyl cutter go to our page and fill in the Support Enquiry Form.
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